Trusted, Reliable and Affordable Vet Advice

More than 90% of our pet owners concerns have not required immediate treatment.

10,000+
Pet Owners
$25
Most affordable Vet Consultation by 50%

Frequently Asked Questions

How does Dial A Vet work?

Dial A Vet allows you to book a 24/7 video call with an Australian Veterinary Professional - all from the comfort of your home. Simply, click 'Speak to a Vet Now' and select a time that suits you. One of our qualified Veterinarians or Veterinary Nurses, will join the call at your scheduled time.

Do I need to download anything to use Dial A Vet?

Nope! You will receive a Zoom link in your booking confirmation email. Simply click the link and join the call in your browser. Hint, make sure you have your camera and microphone enabled so our Dial A Vet Vet's can see/hear you :)

Is a Dial A Vet consultation only $25?

Yep! Dial A Vet consultations are only $25 for 15 minutes. Most consultations take less than 8 minutes, depending on the concern. With more than 90% of concerns being resolved by our team.

What can Dial A Vet help me with?

Dial A Vet vet's are highly qualified to assist you with all your Dog and Cat concerns! From diet to lumps and bumps, we have hundreds of practicing Veterinarians and Veterinary Nurses from across Australia ready to assist you.

Can Dial A Vet prescribe medication for my pet?

As much as we would love to cater for all your pets needs, unfortunately due to current legislation Veterinarian's are unable to prescribe via telemedicine (video calls). We can answer questions and provide guidance on your pets current treatment plan.

What if I go over the 15-minute timeframe?

Don't worry! You will only pay the flat $25 consultation fee, no extra charges whatsoever!

How do I pay for my consultation and is it secure?

It's super easy! After you have selected a time that works for you, simply fill out the required payment information from your credit/debit card. Our payment provider is Stripe, which has PCI DSS Level 1 standing, which is the highest security level a payment processor can hold. Visit: stripe.com/au for more information.

What conditions can Dial A Vet help with?

Our online vets can address a variety of non-emergency concerns, such as:
Skin problems (rashes, itching)
Minor digestive issues (diarrhea, vomiting)
Behavioral problems (barking, scratching)
Allergies, Eye and ear infections
They can also provide guidance on pet care, nutrition, and preventative health measures.