Absolutely! All our vets are fully licensed and experienced professionals. They may be based in Australia, but they’re qualified to provide top-notch advice for pets across the ditch in New Zealand.

Yes, our Australian vets are experienced with a wide range of pet health concerns common in both Australia and New Zealand. From general wellness to issues specific to your region, they’re here to help your furry friends thrive.

Our consultations cost $25 AUD, which is roughly $27 NZD depending on the exchange rate. It’s a great value for professional veterinary advice without needing to visit a clinic.

Absolutely! As long as you have internet access, you can consult with our vets from anywhere in New Zealand, whether you’re in Auckland, Christchurch, or on a remote farm. Our service is 100% online.

No worries! We’re available 7 days a week and work across time zones to ensure you can speak to a vet at a convenient time. Whether it’s morning or evening, we’ve got you covered.

You can speak to our vets via video (Zoom - No Download's Required). You’ll also have the option to share photos and videos of your pet to help our vets understand the issue quickly.

While we can offer advice and recommendations, veterinary prescriptions in New Zealand need to be issued by a local vet. However, our vets can guide you on what to ask for and whether a prescription might be necessary.

Not at all! You can use our service for any pet-related concern, big or small. Whether it’s a general health question, behaviour issue, or something more serious, our vets are ready to assist.

t’s simple! Just visit our website at www.dialavet.com, choose the “Speak to A Vet Now” option, and pick a time that suits you. We’ll connect you with one of our licensed vets in no time.

Yes! While we can’t physically examine your pet, our vets are highly trained in telemedicine and can provide detailed advice based on the information you share. For any issues requiring in-person care, we’ll guide you on the next steps.

Yes, online vet consultations are safe and effective for many non-emergency issues. Our licensed veterinarians use their expertise to assess your pet's health based on the information you provide. If they feel that a physical exam is required for a more accurate diagnosis or treatment, they will advise you to visit a local veterinary clinic.